Refund policy
Refund & Returns Policy
We want you to shop with confidence.
Returns
Returns may be requested within 7 days of delivery.
Items must:
- Be unused
- Be in original packaging
- Be in resalable condition
Non-returnable Items
Returns may not be accepted for:
- Used products
- Products damaged after delivery due to misuse
- Clearance items where stated
Refunds
Approved refunds are processed using the original payment method.
Processing times depend on your payment provider.
Damaged or Incorrect Items
Please contact us within 48 hours of delivery if you receive a damaged or incorrect item.
Email:
info@nestorahome.co.za