Refund policy

Refund & Returns Policy

We want you to shop with confidence.

Returns

Returns may be requested within 7 days of delivery.

Items must:

  • Be unused
  • Be in original packaging
  • Be in resalable condition

Non-returnable Items

Returns may not be accepted for:

  • Used products
  • Products damaged after delivery due to misuse
  • Clearance items where stated

Refunds

Approved refunds are processed using the original payment method.

Processing times depend on your payment provider.

Damaged or Incorrect Items

Please contact us within 48 hours of delivery if you receive a damaged or incorrect item.

Email:
info@nestorahome.co.za